Terms of Service
Please read these terms carefully before using our services.
Last Updated: January 2, 2026
Effective Date: January 2, 2026
Introduction
Welcome to Expertion Technology OÜ ("Expertion," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, services, and any related content (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
Legal Entity
Company: Expertion Technology OÜ
Registration Number: 17112720
VAT Number: EE102831782
Address: Tallinn, Estonia
Contact: [email protected]
Our Services
Expertion provides AI-powered software solutions, custom software development, and technical consultancy services including:
- •AI and machine learning systems (AI Social Media Agent, AI Customer Service Agent, etc.)
- •Data infrastructure and analytics platforms
- •Custom software engineering and development
- •Technical consultancy and architecture guidance
- •Software licensing and integration services
Account Registration and Use
Registration Requirements
To access certain features of our Services, you may be required to register for an account. When registering, you agree to:
- •Provide accurate, current, and complete information
- •Maintain and promptly update your account information
- •Maintain the security of your account credentials
- •Accept responsibility for all activities under your account
- •Notify us immediately of any unauthorized use
Prohibited Activities
You agree not to:
- •Use the Services for any illegal or unauthorized purpose
- •Violate any applicable laws, regulations, or third-party rights
- •Interfere with or disrupt the Services or servers
- •Attempt to gain unauthorized access to any systems or data
- •Reverse engineer, decompile, or disassemble our software
- •Use automated systems to access the Services without permission
- •Transmit malware, viruses, or harmful code
Intellectual Property Rights
Our Intellectual Property
All content, features, and functionality of the Services, including but not limited to software, text, graphics, logos, images, and code, are owned by Expertion or our licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.
License to Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes. This license does not include:
- •Resale or commercial use of the Services or content
- •Derivative works or modifications without permission
- •Use of data mining, robots, or similar data gathering tools
- •Downloading or copying for the benefit of third parties
Custom Development Projects
For custom software development projects, intellectual property rights will be defined in separate project agreements or statements of work.
Payment Terms
Pricing and Fees
Pricing for our Services is specified in quotations, proposals, or service agreements. All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable taxes.
Payment Terms
- •Payment is due according to the terms specified in your service agreement
- •Late payments may incur interest charges as permitted by law
- •We reserve the right to suspend Services for non-payment
- •All fees are non-refundable unless otherwise specified
Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect existing contracts but will apply to renewals and new services.
Service Level and Availability
While we strive to maintain high availability and performance of our Services:
- •We do not guarantee uninterrupted or error-free operation
- •Scheduled maintenance may require temporary service interruptions
- •We will provide reasonable notice for planned downtime when possible
- •Service level agreements (SLAs) may be defined in separate agreements
Data and Confidentiality
Your Data
You retain all ownership rights to the data you submit to our Services. By using our Services, you grant us a limited license to process your data solely to provide the Services and as described in our Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your data. However, you acknowledge that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the provision of Services. Specific confidentiality obligations may be defined in separate non-disclosure agreements.
Warranties and Disclaimers
Limited Warranty
We warrant that our Services will be provided in a professional and workmanlike manner consistent with industry standards. For custom development projects, specific warranties will be outlined in project agreements.
Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- •Implied warranties of merchantability or fitness for a particular purpose
- •Warranties regarding accuracy, reliability, or completeness
- •Warranties that the Services will meet your requirements
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EXPERTION BE LIABLE FOR:
- •Any indirect, incidental, special, consequential, or punitive damages
- •Loss of profits, revenue, data, or business opportunities
- •Business interruption or loss of goodwill
- •Any damages arising from your use or inability to use the Services
Our total liability for any claims arising from these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or €1,000, whichever is greater.
Indemnification
You agree to indemnify, defend, and hold harmless Expertion, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from:
- •Your violation of these Terms
- •Your violation of any law or rights of third parties
- •Your use or misuse of the Services
- •Any data or content you submit or transmit through the Services
Term and Termination
Term
These Terms remain in effect while you use our Services. Specific service agreements may have defined terms and renewal conditions.
Termination by You
You may terminate your use of the Services at any time by closing your account and ceasing all use. Termination does not relieve you of payment obligations for Services already provided.
Termination by Us
We may suspend or terminate your access to the Services at any time if:
- •You breach these Terms
- •You fail to pay fees when due
- •Your use poses security or legal risks
- •We cease offering the Services
Effect of Termination
Upon termination, your right to use the Services will immediately cease. We may delete your account and data in accordance with our data retention policies. Provisions that by their nature should survive termination will remain in effect.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- •Posting updated Terms on our website with a new "Last Updated" date
- •Sending you an email notification (if you have provided your email)
- •Displaying a prominent notice on our Services
Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.
Governing Law and Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions.
Dispute Resolution
In the event of any dispute arising from these Terms or the Services:
- •Parties will first attempt to resolve the dispute through good-faith negotiations
- •If negotiations fail, disputes may be submitted to mediation
- •Any legal proceedings shall be brought exclusively in the courts of Tallinn, Estonia
General Provisions
Entire Agreement
These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Expertion regarding the Services.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, or government actions.
Contact Us
If you have any questions about these Terms, please contact us:
Acknowledgment
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
